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Refund Policy

Refund Policy

We want you to be satisfied and hence, all plans purchased on the Job Paa platform are eligible for refund, provided the request meets the guidelines in our refund policy.

How to request for a refund?

  1. 1. Now, you can directly. Click the Contact us button, explain your issue. Our support team will reach out to you within 24 hours to resolve the issue.
  2. 2. (Job Paa For Recruiter) during business hours (Mon-Sat: 10am-6pm).
  3. 3. Via E-mail: help@jobpaa.com
  4. 4. Via customer support call at +91-7088510771
After you’ve submitted your refund request, you will also be sent an email confirming that your request has been processed.

Am I eligible for refund?

You are eligible for a refund if:

    1. 1. Plan Duration Criteria:

You are eligible for refund if you apply for a refund within the following criteria:

1. Within 07 Days : For 30 Days Plan

1. Within 15 Days : For 60 Days Plan

3. Within 30 Days : For 90 Days Plan

4. You have at least one active job post for 3 days post your purchase

5. You have consumed less than 25% of DB, Calls and Responses

6. Your profile is KYC verified and adheres to the Job Paa policies.

NOTE : You are eligible for a refund only if you meet all the above mentioned criteria.

Frequently Asked Questions


You can request a refund only Once per plan.


Once the request has been validated by our team, we will process your refund immediately. The amount will be credited to your original payment method within 4-5 business days, depending on your bank and payment method


  1. 1. Employee leaving
  2. 2. Employee misconduct
  3. 3. Employee background verification
  4. 4. Employee criminal activities
  5. 5. Any benefits apart from what is mentioned in Performa Invoice (Note: Report any forgery in Performa Invoice / Tax Invoice by Job Paa Employee If Found Guilty will be terminated under Zero Tolerance Policy)
  6. 6. Amount Paid To Job Paa Employee Directly via Upi(G-pay, Phone-pe), Cash (Note: Report any such incidents, If Found Guilty Job Paa Employee will be terminated under Zero Tolerance Policy)
  7. 7. Employer Blacklisted on our platform


Any company which falls under the following categories is considered blacklisted:

  1. Consultancies

  2. 1. Employers who are hiring for other employers without proper Mandate/Agreement/Letter Of Intent signed by both parties.
    1. 2. Freelancing For Other Companies without proper Mandate/Agreement/Letter Of Intent signed by both parties.
    2. 3. Employers who are charging money e.g. Registration Fees, Job Placement Fee or any form of Fees/Security Deposit/Exam fees etc.

  3. Vulgar Jobs

    1. 1. Employers posting obscene jobs.
    2. 2. Employers posting jobs requiring personal favors.
    3. 3. Employers posting jobs involvement in human trafficking.
    4. 4. Employers posting any religious, sexual, or politically motivated jobs.
    5. 5. Employers posting any cross gender body massage therapists jobs.

  4. MLM Jobs

    1. 1. Employers posting jobs to promote and sell products.
    2. 2. Employers attract candidates to work on Pyramid Schemes, Referral Commission Schemes or any form of online jobs which are involved in fradulent activities

  5. Click Bait Jobs

    1. 1. Employers falsely mention the job details to attract candidates.
    2. 2. Employers spreading misinformation.
    3. 3. Employers selling database or information to other companies.

  6. Kickbacks & Cashbacks / Agent Behavior / Corporate Governance

    1. 1. Giving of Cashbacks or Kickbacks To Job Paa Employees will lead to Account Restriction.
    2. 2. Receiving of Cashbacks or Kickbacks From Job Paa Employees will lead to termination of Job Paa Employee.


  1. 1. Level 1 Escalation(Response in 4 hours): help@jobpaa.com / +91-7088510771
  2. 2. Level 2 Escalation(Response in 48 hours): grievance@jobpaa.com / +91-7088510771
  3. 3. Level 3 Escalation(Response 150 hours / 6 days): ceo-office@jobpaa.com / +91-7088510771


When you purchase a plan from Job Paa, you automatically agree with the statements listed above and the refund policy.

REFUND HELP DESK

If you have any queries about our Refund Policy, please contact us on +91-7088510771 Or drop an email at support@jobpaa.com

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